Used - Caravan / Motorhome 

Used Caravan / Motorhome has a month warranty valid from the date of purchase as shown on your invoice - This warranty is not transferable.

We have thoroughly inspected your Caravan / Motorhome before handover to you and have rectified any defects noted at the time. You must maintain and service your Caravan / Motorhome in line with the manufacturer's recommendations which is a service every 12 months at our dealership. The Motorhome engine and drive train must also be serviced in accordance with the vehicle manufacture - for example Ford, Fiat, Isuzu etc.. (failure to maintain your Caravan / Motorhome will limit your warranty).

In the event of any warranty claim the Caravan / Motorhome must be inspected and repaired in our workshop unless otherwise agreed by us. Our company will not accept liability for any associated travelling or other costs.

New - Caravan / Motorhome

New Caravan / Motorhome has a 36 month warranty valid from the date of purchase as shown on your invoice - This warranty is not transferable. 

We have thoroughly inspected your Caravan / Motorhome before handover to you and have rectified any defects noted at the time. You must maintain and service your Caravan / Motorhome in line with the manufacturer's recommendations which is a service every 12 months at our dealership. The Motorhome engine and drive train must also be serviced in accordance with the vehicle manufacture - for example Ford, Fiat, Isuzu etc.. (failure to maintain your Caravan / motorhome will limit your warranty).

In the event of any warranty claim, the Caravan / Motorhome must be inspected and repaired in our workshop unless otherwise agreed by us. Our company will not accept liability for any associated travelling or other costs.

What the warranty covers

We will repair or at our discretion, replace any defects in parts, fittings or body structure that arise within the warranty period (even if not detected within that period). If original parts are unavailable, appropriate replacements will be used.

What the warranty excludes

The warranty does not cover the following:

  • Defects arising from other than normal wear and tear common with the proper use of the Caravan / Motorhome.
  • The use of the Caravan / Motorhome as permanent living accommodation.
  • Defects caused by inappropriate use or as a result of storm, flood, frost, accident or damage.
  • Defects caused as a result of a lack of proper maintenance (e.g. failure to winterise/drain down).
  • Water ingress caused by the use of pressure washers or inappropriate cleaning machinery.
  • Defects arising from any repairs carried out by the purchaser or a third party.
  • Any item not fitted as part of the manufacturer's original specification.
  • Any item subject to normal wear and tear, including but not limited to: curtains, cushions, carpets, upholstery, work surfaces, glass, paintwork, tyres, tubes, batteries, gas bottles, bulbs, LEDs, fuses, entertainment systems.

Claims procedure

If you find a defect which you believe is covered by warranty, please contact us at the address below as soon as possible with details of the defect.

Contact details

Christchurch RV Centre Ltd
183 Main South Road, Sockburn, Christchucrh 8042
Tel: (03) 3433-643
E-mail: office@rvcentre.co.nz